Core responsibilities
Liaison and communication:
Act as a bridge between Chinese and non-Chinese colleagues, clients, and suppliers, providing translation services (written and verbal) and facilitating cross-cultural communication.
Client and customer management:
Handle inquiries from Chinese customers, build and maintain strong relationships, and support customer service in both technical and administrative matters.
Business and market development:
Assist in developing and implementing business strategies for the China market, which can include market research, identifying new opportunities, and planning marketing campaigns or roadshows.
Project and operational support:
Support management with daily operations, project implementation, and coordination with both internal and external parties. This may involve assisting with logistics, administrative tasks, or resolving issues related to projects in China.
Reporting and analysis:
Research and analyze data to produce reports, measure campaign performance, monitor key performance indicators (KPIs), and help management make informed decisions.
Essential skills and qualifications
Language proficiency:
Fluent verbal and written communication in Mandarin Chinese is essential, along with proficiency in another language like English or Thai.
Cultural awareness:
A strong understanding of Chinese culture and business etiquette is often required to navigate cross-cultural interactions effectively.
Project management:
The ability to coordinate projects, manage timelines, and handle multiple tasks is crucial.
Business acumen:
Experience in areas like sales, marketing, business intelligence, or general operations is often needed depending on the specific role.
Interpersonal skills:
Strong communication and relationship-building skills are necessary for managing internal and external stakeholder relationships.
