Sales Manager

To lead and manage the sales team in achieving revenue targets, developing strategic sales plans, building strong customer relationships, and continuously improving sales processes and team performance.

Responsibilities:
Team Leadership & Management
Sales Strategy & Execution
Pipeline & Forecast Management
Customer Relationship Management
Cross-functional Collaboration
Reporting and Analysis

Task:
1. Team Leadership & Management

Recruit, train, and mentor sales representatives.
Set clear performance expectations (KPIs) and conduct monthly performance reviews.
Foster a high-performance culture focused on accountability and growth.
2. Sales Strategy & Execution

Develop and execute short- and long-term sales strategies aligned with company goals.
Work towards a personal sales revenue goal of 4.6 Cr per year
Enable a team to generate a sales revenue goal of 10 Cr per year
Identify new market opportunities and customer segments.
Collaborate with marketing to generate quality leads and refine messaging.
3. Pipeline & Forecast Management

Oversee and manage the sales pipeline using CRM tools.
Review pipeline health regularly and coach reps on deal progression.
Deliver accurate sales forecasts to leadership.
4. Customer Relationship Management

Build and maintain strong relationships with key clients and stakeholders.
Resolve escalated customer issues and ensure satisfaction.
Collect and relay customer feedback for product and service improvement.
5. Cross-functional Collaboration

Coordinate with product, marketing, finance, and operations to ensure customer success.
Provide input into product development and pricing strategies.
6. Reporting and Analysis

·       Analyze sales reports and forecasts and synthesize outputs from the report

·       Showcase progress on monthly basis to match personal and team KPIs.
Metrics (measurement parameters)
Achievement of monthly/quarterly/annual revenue targets.
Sales pipeline conversion rates.
Average deal size and sales cycle length.
Team quota attainment percentage.
CRM data accuracy and pipeline hygiene.
Customer satisfaction and retention rates.
 
SKILLS:

1. Leadership skills

2. Time management skills

3. Interpersonal skills

4. Analytical mindset with proficiency in sales metrics and CRM tools (e.g., Zoho CRM, Salesforce, HubSpot).
5. Strategic thinking and ability to drive execution.
6. Adaptability and problem-solving orientation.
7. Coaching skills

KNOWLEDGE REQUIRED:
1. Word/ Excel/ PowerPoint
2. Drafting proposals

3. Email services

4. Sales Fundamentals

Sales methodologies (e.g., SPIN, BANT, MEDDIC, Challenger Sale)
Sales cycle stages and pipeline management
Lead qualification and scoring
Prospecting, pitching, and closing techniques
2. Industry & Product Knowledge

Deep understanding of the company’s product/service
Awareness of competitive landscape and industry trends
Insight into customer pain points and value propositions
3. CRM & Sales Tools

Proficiency in CRM platforms (e.g., Salesforce, HubSpot, Zoho)
Familiarity with sales enablement tools, dashboards, and analytics
Understanding of automation and reporting functions
4. Data & Sales Analytics

Forecasting and pipeline analysis
KPIs and sales performance metrics (e.g., win rate, average deal size)
Ability to derive insights from data and adjust strategies
5. Coaching & People Management

Sales rep performance coaching
Conflict resolution and team motivation
Talent development and succession planning
6. Business & Financial Acumen

Understanding of revenue models, profit margins, and pricing
Ability to align sales strategy with broader business goals
Familiarity with budgeting, discounting, and deal economics
7. Customer & Market Knowledge

Customer segmentation and buying behavior
Account-based selling (especially in B2B contexts)
Knowledge of customer success and lifecycle management
8. Cross-functional Collaboration

Working knowledge of marketing alignment (e.g., lead generation, messaging)
Coordination with product, finance, and operations
Understanding of customer onboarding and support processes
9. Legal & Ethical Standards

Familiarity with contractual terms, negotiation protocols, and compliance
Awareness of data privacy (e.g., GDPR, CCPA)
Commitment to ethical selling practices
 

SELF IMAGE:
1. “I am a leader, not just a manager.”

1.       “I am accountable for results.”

2.       “I am a strategic driver of growth.”

3.       “I am a problem solver.”

4.       “I am a coach and mentor.”

5.       “I am customer-centric.”

6.       “I am resilient and growth-minded.”

7.       “I am a role model.”

8.     Confident decision-making

9.     High team morale

10.  Trust from upper management

11.  Sustained high performance

TRAITS:
1. Energetic
2. Persistent
3. Willingness to learn and grow
4. Hospitable
5.  Leadership-Oriented

6. Empathetic & People-Centric

7. Persuasive & Influential

8. Goal-Oriented & Resilient

9. Strategic Thinker

10. Adaptable & Growth-Minded

11. Tech-savvy

12. Customer-first mindset

13. Integrity-driven

MOTIVES:
1. Hungry for personal growth
2. Optimize processes
3. Reduce wastage of time/effort/ money
4. Drive innovation in processes

Experience:
10+ years in B2B or B2 G sales

Language: English (Good), Malayalam (Good), Hindi (Preferred)