Customer Service Officer-Mandarin Speak

JOB DESCRIPTIONS:
– Answering customer’s questions via phone and/or live chat
– Maintaining and updating customers’ accounts
– Responding to customers’ complaint, determining the cause of the issue, selecting and explaining the best solutions to the customers
– Collecting and analyzing customer’s feedback for service improvement.

REQUIREMENTS:
– High School | College Degree | Bachelor Degree.
– Experience as Customer Service is preferred but not required.
– WITHOUT work experience in the same position are encourage to apply.
– Willing to be TRAINED.
– Language Required: NATIVE Language and ENGLISH (Intermediate | Fluent).
– MANDARIN Language is an A+.
– Applicants should be willing to relocate and work OVERSEAS.
– Interview will be conducted via GOOGLE MEET, PHONE or TELEGRAM.
– Can start ASAP.