Copy-Typist

As a Copy Typist at TELUS International, you will be responsible for accurately retyping, formatting, and digitizing content from various source materials (such as scanned documents, handwritten texts, or PDFs) into structured, editable formats. You will ensure that all work maintains the original layout, formatting, and tone while complying with project-specific instructions and deadlines.

Key Responsibilities

Transcribe and retype documents accurately from scanned images, handwritten notes, printed text, or digital files into Microsoft Word or other specified formats.

Preserve the original layout, formatting, and structure of the source document, including headers, tables, numbering, and indentation.

Proofread and verify all typed material to eliminate typographical or grammatical errors prior to submission.

Follow specific formatting, font, and style guidelines provided for each project or client.

Maintain confidentiality of all materials and adhere to TELUS International’s data protection and privacy policies.

Meet assigned deadlines consistently while managing multiple tasks or document sets.

Communicate effectively with project leads and team members regarding task progress, clarifications, and quality standards.

Participate in quality review sessions and accept feedback constructively to improve output accuracy.

Report any inconsistencies or illegible source materials to supervisors for review.

Qualifications & Requirements

Minimum of 1–2 years of typing, transcription, or administrative experience preferred (fresh graduates with excellent skills are encouraged to apply).

Typing speed: Minimum 55–65 words per minute with 98%+ accuracy.

Excellent command of written English with strong spelling, punctuation, and grammar skills.

Proficient in Microsoft Word, Google Docs, and other document formatting tools.

Strong attention to detail and ability to follow strict formatting or layout requirements.

Ability to work independently and meet tight deadlines.

High level of confidentiality and discretion.

Reliable internet connection and personal computer/laptop suitable for remote work.

Required Skills: Typing