- Full Time
- Colombo, Sri Lanka
- $1000-1500 USD / Month
Website HORIZON NETWORK
Position: CUSTOMER SERVICE OFFICER
Workplace: Colombo, Sri Lanka
Age: 18-35 yo
Salary: USD 1,000-1,500 (Negotiable)
JOB DESCRIPTIONS:
– Answering customers’ questions via phone and/or live chat.
– Maintaining and updating customers’ accounts.
– Responding to customers’ complaint, determining the cause of the issue, selecting and explaining the best solutions to the customers.
– Collecting and analyzing customers’ feedback for service improvement.
REQUIREMENTS:
– High School | College Degree | Bachelor Degree.
– Experience as Customer Service is preferred but not required.
– WITHOUT work experience in the same position are encouraged to apply.
– Willing to be TRAINED.
– Language Required: NATIVE Language and ENGLISH (Intermediate | Fluent).
– MANDARIN Language is an A+.
– Applicants should be willing to relocate and work in COLOMBO, SRI LANKA.
– Interview will be conducted via GOOGLE MEET, WHATSAPP, PHONE or TELEGRAM.
– Can start ASAP.
To apply for this job email your details to recruitment@horizonnetltd.com
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